ΦΣΚ News
Support
Help with the PSK News website and the PSK RU iOS app.
Contact us
Email support@pskmuhexaton.com and include the email address on your account, whether you are using the website or the app, and a short description of the problem. Screenshots help. Chapter volunteers usually reply within two business days. Reports of abusive or objectionable content are reviewed within 24 hours.
Common questions
How do I sign in?
Choose “Continue with Google”, “Continue with Discord”, or enter your email to receive a six-digit sign-in code. If the code doesn’t arrive within a few minutes, check your spam or junk folder and request a new code.
Why can’t I see member features?
The directory, chats, photo library and events are for chapter members and alumni. After you sign in for the first time, a chapter officer has to approve your account. If you are a member and still don’t have access after a couple of days, email us.
How do I manage notifications?
In the app, go to Settings, then Notifications & Privacy, to choose which notifications you receive. You can also turn them all off in iOS Settings, under PSK RU, then Notifications.
How do I edit my profile?
In the app, go to Settings, then Edit Profile. On the website, open your account menu and select Profile.
How do I report content or a user?
In the photo library, open a photo and choose “Report a concern”. To report anything else, such as a message, comment, post or user, email support@pskmuhexaton.com with a screenshot or description. Chapter officers remove content and accounts that violate our Terms of Service.
How do I delete my content or account?
You can delete your own posts, comments and chat messages at any time. To delete your account and its data, email support@pskmuhexaton.com from the address on your account. We will confirm when it is done. For details, see our Privacy Policy.
The app isn’t loading or seems out of date
Check your internet connection, update to the latest version from the App Store, then fully close and reopen the app. If that doesn’t help, sign out and back in from Settings. If the problem continues, email us with your iOS version and the app version shown in Settings.